Legal notice
| Seller's Name | Fuwaco Co., Ltd. |
| Store Name | Fuwa Market |
| Representative | Hidemiki Nishida |
| Location | 〒670-0804 163-4 Hojyo, Yumesaki-cho, Hyogo Prefecture |
| Phone Number | 079-222-9911 |
| Email Address | info@fuwaco.jp （Inquiry reception hours: Weekdays 10:00–17:00 / Saturdays, holidays, year-end and New Year holidays excluded） |
| About Sales Prices | The product prices displayed on this site are all tax-included prices. In addition to the product price, additional charges may apply. • Shipping fees • Fees for each payment service • Customs duties, import consumption tax, and related fees for overseas shipments (borne by the purchaser) |
| Payment Methods | The following payment methods are available: • Credit Cards (Visa / Mastercard / JCB / American Express / Diners Club / Discover) • Shop Pay • Apple Pay • PayPal ※ Overseas users cannot use PayPay, convenience store payments, or deferred payments (Paidy), etc. |
| About Overseas Payments | If payment methods other than product purchases such as "Gift remittance" or "Friend remittance" via PayPal are used, we may cancel your order from the perspective of preventing fraudulent transactions. |
| Additional Fees Other Than Product Price | • Shipping fees (domestic and overseas fees are described on this site under "About Shipping") • Bank transfer fees (only when chosen by the user) • Convenience store payment fees: 200 yen (tax included) • For overseas shipments: customs duties, import consumption taxes, and related fees (DDU: borne by the purchaser) |
| About Customs Duties on Overseas Shipments | Customs duties and import taxes are borne by the purchaser according to the regulations of the destination country (applicable for DDU). Exemption systems (e.g., US de minimis exemption for amounts under US$800) are not guaranteed. |
| Delivery Timeframe | • Usually, shipments are made within 1 to 3 business days after payment completion. (Closed days: Saturdays, holidays, year-end and New Year holidays, long vacations, temporary closures) • There may be delays due to inventory status, weather, traffic conditions, or circumstances of the delivery company. • We are not responsible for any damages caused by delivery delays. |
| Shipping Methods | Domestic shipping: Mainly Yamato Transport Overseas shipping: International shipping agents designated by our company (e.g., Pegasus Global Express route) ※ Shipping companies cannot be specified by customers. |
| About Returns, Exchanges, and Cancellations |
● Cancellations or changes after order confirmation are not accepted (※ Contract is established at the point of pressing the "Confirm Order" or "Pay Now" button) ● Returns and exchanges are accepted only in the following cases • Defective products • Damage during delivery • Delivery of products different from the order ※ Please contact us within 7 days after product arrival. ※ If exchanges are not possible, refunds will be issued. ※ Refunds will be processed using the same payment method as the original payment. ● Conditions for returns by customers • Only unused and unopened products • Contact must be made within 7 days after product arrival • Return shipping fees, re-shipment fees, payment handling fees, and initial shipping fees (including shipping fees for free shipping orders) are the responsibility of the customer ※ Returns are not accepted for products showing signs of use, damage, missing parts, or without prior contact. |
| Return Address | 〒670-0804 163-4 Hojyo, Yumesaki-cho, Hyogo Prefecture Fuwa Market Returns Department |
